Privacy Policy

Effective Date: 1st September 2024

Little Trotter (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information in accordance with the Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”).

This Privacy Policy describes how we collect, process, use, store, and safeguard personal data of customers, parents/guardians, and children who engage with the Little Trotter website (the “Site”).By accessing or using our Site, you consent to the practices described in this Privacy Policy, in line with the DPDP Act.

1. Personal Data We Collect

We may collect the following categories of personal data:

Parent/Guardian Information:

  • Name, contact details (email, phone number), billing/shipping address
  • Payment details (processed securely through third-party gateways; we do not store credit/debit card information)
  • Account details (username, password, where applicable)

Child-Related Information (Voluntarily Provided by Parents/Guardians):

  • Child’s first name, age group, and interests (only to personalize kits or online interactions)
  • We do not collect a child’s full name, contact details, precise location, or financial information.

Automatically Collected Information:

  • IP address, browser type, device identifiers, cookies, and site usage analytics

2. Lawful Purpose and Use of Personal Data

We process personal data only for lawful purposes, including:

  • Processing and delivering orders, subscriptions, or gifts
  • Personalizing products and digital experiences
  • Communicating with parents/guardians about services, offers, and updates
  • Enhancing our Site, services, and customer experience
  • Compliance with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Consent

  • For processing personal data of adults, consent is deemed given when you provide information to us.
  • For children (under 18 years), the verifiable consent of the parent/guardian is mandatory under the DPDP Act.
  • You have the right to withdraw consent at any time by contacting us. Withdrawal will not affect processing carried out before withdrawal.

4. Children’s Privacy

  • Our services are intended for children’s play and learning, but all purchases and account creation must be done by a parent/guardian.
  • We collect children’s data only with explicit parental consent and limit such data strictly to what is necessary for personalization of play experiences.
  • If we learn that a child has provided personal data without parental consent, we will promptly delete it.

5. Sharing of Data

We may share personal data only with:

  • Service Providers: Payment processors, delivery/courier partners, IT service providers
  • Regulatory Authorities: Where required by applicable law, government authorities, or court orders
  • Business Transfers: In case of merger, acquisition, or restructuring, provided appropriate safeguards are maintained

6. Data Security

We implement reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no system can guarantee complete security, and you acknowledge that transmission of data over the internet carries some risk.

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this Privacy Policy, or as required under applicable Indian law. When no longer required, data will be deleted or anonymized.

8. Your Rights under the DPDP Act

As a Data Principal (the individual to whom the data relates), you have the right to:

  • Access your personal data and information about its processing
  • Correct or update inaccuracies in your personal data
  • Request deletion of your personal data (subject to legal and contractual requirements)
  • Withdraw consent at any time
  • Nominate another person to exercise your rights in the event of death or incapacity

Requests may be made to our Data Protection Officer (DPO) at the contact provided below.

9. Cookies and Tracking

Our Site uses cookies and similar technologies for functionality, analytics, and user experience. You may disable cookies through your browser, but some features may not work properly.

10. Cross-Border Data Transfers

Currently, we process and store personal data in India. If personal data is transferred outside India, it will be done in accordance with the DPDP Act and subject to appropriate safeguards.

11. Grievance Redressal

In compliance with the DPDP Act, we have appointed a Data Protection Officer (DPO).

If you have concerns, complaints, or requests regarding your personal data, you may contact:

Little Trotter
A BSpotted Services (OPC) Private Limited Venture
📧 Email: hello@littletrotter.com
📞 Phone: +91(0) 7758864782
🏢 Address: A/1604, Cielo Co-op Housing Society Ltd, Lodha Splendora, Bhainder Pada, G.B. Road, Thane West, Thane – 400607

If your grievance is not satisfactorily resolved, you have the right to escalate to the Data Protection Board of India under the DPDP Act.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised ‘Effective Date.’